FAQ & policies

It's your personal continuing education fund with IDA-SI. You contribute $100.00 a month, and each contribution becomes credit you can use toward any class IDA-SI offers or hosts, whenever the timing is right for you.

As soon as each monthly payment goes through. You can see your credit and full history anytime under My fund.

Yes, anytime. Go to My fund → Manage membership. Contributions stop at the end of your current month, and the credit you've built stays yours to use.

No. Your credit stays available for future IDA-SI classes, including after you cancel your membership.

Credit is non-refundable and can't be exchanged for cash, but it can be used on any class offered or hosted by IDA-SI.

A completed profile, including an active license to touch, which is required to attend IDA-SI classes. You enter it once and it's used for every class.

Each class has a regular price. Many also have an early bird price, applied automatically through the early bird deadline.

IDA-SI students, alumni and faculty receive 15% off the regular price. This is added to your account by IDA-SI. If it's missing, email admin@ida-si.org. Discounts don't combine: affiliates always receive the affiliate price.

Many classes ask for a deposit (often $300.00) to reserve your seat. Your CE credit is applied to the deposit first, and you pay anything left by card on Stripe's secure page.

Your seat is held for 7 days while you complete the deposit. If it isn't paid by then, the seat is released and any credit you used is returned to your fund.

The day before class starts, unless the class says otherwise. 14 days before it's due, we automatically apply the CE credit you have at that point, including contributions made since you registered, and email an invoice for anything left.

You can also pay your balance early anytime from My fund.

If you register within 14 days of the due date, the full price is due at registration.

You stay registered, and we'll reach out to help. Your balance needs to be paid before class begins.

You can join the waitlist from the class page. It's free: there's no deposit or charge unless a seat opens and you choose to register. You can leave the waitlist anytime.

More than 14 days before class: the seat is offered to the next person in line and held for them for 48 hours. We'll email you, and it will show on your My fund page. If you don't register within 48 hours, the seat passes to the next person.

Within 14 days of class: everyone on the waitlist is notified at once, and the first person to register gets the seat.

You register like anyone else: your CE credit is applied, and any deposit or balance works the same way.

Any CE credit you used goes back into your fund.

For anything you paid by card, you choose: a refund to your card, or credit in your CE fund for a future class.

Everything you've paid, both credit and card, goes back into your CE fund as credit for any future IDA-SI class. Nothing is deducted from it.

A separate $50.00 late-cancellation administrative fee is invoiced and paid by card. It's never taken from your credit. The fee needs to be paid before you can register for another class.

You can release your seat anytime from My fund. Nothing is charged, and any credit you used is returned.

Go to My fund → My classes → Cancel registration. You'll see exactly what happens to your credit and payments before you confirm.

You receive a full refund. IDA-SI can't cover travel or lodging costs, so we recommend refundable bookings where possible.

The first time, choose "Email me a code". We'll send a one-time code to confirm your email and create your account.

After that, you can create a password under Profile (your browser can save it) and sign in with "Password". Email codes always work too, including if you forget your password. You stay signed in on your device until you sign out.

It can take a minute to arrive. Check your spam or promotions folder, and if you find it there, mark it as "Not spam" so future emails from admin@ida-si.org reach your inbox. Still nothing? Request a new code, or email us.

Go to My fund → Manage membership for your monthly contribution. Class invoices and receipts are emailed by Stripe when you pay.

We're happy to help. Email admin@ida-si.org.